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How We Handle Your Information

When you open an account with rupiahtoti, your personal data — from account details to payment records — stays secure under our privacy framework.

Account security verified at sign-upPayment data encrypted for DANA, OVO, GoPay and QRISTransparent data retention policy
rupiahtoti How We Handle Your Information
REACH US DIRECTLY

Contact Privacy Support

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HOW WE PROTECT YOU

Data Security and Account Privacy

Encrypted Transactions

Every deposit and withdrawal using DANA, OVO, GoPay or QRIS is encrypted. Payment details never sit unprotected — we verify each transaction before it clears your account.

Cookie and Tracking Policy

We use cookies to remember your login, language preference and gameplay history. Non-essential cookies are optional; you can manage them in your browser settings at any time.

Account Access Controls

Your password is hashed and never stored in plain text. We monitor for unusual login activity from unfamiliar devices and alert you immediately if we detect suspicious access attempts.

Data Retention Schedule

Active account data is kept for your session. After account closure, we retain records for the period required by law, then securely delete them. Withdrawal receipts are archived for audit purposes.

Third-Party Sharing Rules

We share your data only with payment processors, fraud-detection partners and legal authorities where required by law. We do not sell personal information or share it for marketing without your consent.

Policy Change Notifications

If this privacy policy changes materially, we notify you via email and display a banner in your account at least 30 days before the change takes effect. You can opt out of non-essential updates.

Privacy Policy FAQ

We collect your name, email, phone number, date of birth, and payment details. Your address is required for identity verification. We also record your device IP address and browser type to detect fraud and improve security on your account.

Your payment credentials are encrypted end-to-end and never stored on our servers after the transaction completes. Payment processors handle the actual transfer; we receive only confirmation that your deposit cleared. Monthly statements show each transaction encrypted in your account history.

Yes. Email our support team with 'Data Subject Request' in the subject line and we'll compile your personal data into a downloadable file within five business days. Include your account email and username to speed up verification.

We retain account records for as long as legally required — typically one to three years depending on local law. After that period, we delete personal data securely. Withdrawal receipts for audit purposes may be archived longer where local law requires.

Yes, we use cookies to store your login session, language choice and game preferences. Essential cookies cannot be disabled, but non-essential analytics and marketing cookies can be turned off in your browser or account privacy settings without losing core functionality.

We share data only with payment processors to clear deposits and withdrawals, and fraud-detection services to protect your account. We do not sell your information or share it for marketing purposes without your explicit consent, where local law permits.

If a breach affects your personal or payment data, we notify you within 48 hours via email with details of what occurred, steps you should take, and our remediation plan. We also file a report with relevant authorities where required by local law.